Bitbean is actively hiring Engagement Leads to work with clients on custom software solutions. The Engagement Lead is a highly visible and crucial role which is responsible for the day to day operations of our client engagements. It blends elements of project management, product management, user experience design, technology, and client-facing sales and account management.

This is not easy! -- it requires quick thinking, strong organizational skills, pragmatic problem solving and deep empathy for clients and for Bitbean’s developers. We are looking for people with an unusual blend of skills: curiosity, hunger for learning, imagination, creativity, assertiveness, and above all, humility -- you have to know what you don’t know! In return, we will surround you with strong technologists and the resources to solve your client’s problems the right way, and we will offer you countless opportunities to learn and to teach.

Engagement Leads can come from anywhere -- some are former developers or designers while others have completely non-technical backgrounds. Their most important trait is the ability to see the big picture and the small picture simultaneously -- to grasp a client’s business needs and propose solutions that meet them, and to be able to understand and appreciate details while keeping the broader context in mind.

We offer you great working, environment, 18000 sq. ft., free Starbucks (and more), lounge to relax, chat, have a coffee, whiteboards to layout your thinking, brainstorming rooms to discuss, explore, even battle. And, may we add, an outdoor deck and country-like views.

If this sounds appealing to you, join us!

Engagement Lead responsibilities are:

  • Be primary point of contact with clients; manage expectations, set timelines and scope, and collaborate on product discovery, build and rollout
  • Run customer discovery process; conduct user research and work with stakeholders and other teams to shape requirements, features and end products
  • Collaborate with tech and design leads to produce Agile product plans and roadmaps
  • Coordinate cross-functional delivery teams and prioritize tasks; partner with tech and design to produce working software
  • Organize product milestones and releases properly and ensure customer acceptance throughout iterative development
  • Coordinate product deployment and rollout with client; define measurements of success and provide ongoing product support if needed

Engagement Lead requirements are:

  • Background as software developer, designer, or product manager highly desirable
  • Strong familiarity with Agile and/or Lean development concepts
  • Strong organizational, leadership and communication skills
  • Strong problem-solving skills with creative approach
  • An inquisitive mind, a sense of humor and a can-do attitude